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Complaints Procedure – Brent Schools’ Football Association

Complaints Procedure

If anyone feels that they have suffered discrimination or that Brent Schools FA’s Policies, Rules, or Code of Conduct have been violated, they should follow the steps outlined below:

Reporting the Incident:

The individual should report the issue to the Club Welfare Officer, an Assistant Welfare Officer, or another Club Officer. The report should include:

  • A detailed account of what happened, when, and where.
  • Any witness statements and their names.
  • The names of any other individuals who have experienced similar treatment.
  • Information on any previous complaints regarding the incident, including dates and to whom they were made.
  • A suggested solution or preferred outcome for the situation.

Club Hearings:

Brent Schools FA’s Committee (or a designated Sub-Committee) will hold any necessary hearings based on the report.

Committee Powers:

The Committee (or Sub-Committee) holds the authority to:
Issue warnings regarding future conduct.
Suspend individuals from membership.
Remove individuals from membership, if they are found to have violated the association’s Policies or Codes of Conduct.